TIM WYE, BSc (hons), MSc
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Tim Wye BSc (hons), MSc |
Specialist in Call Centre and Telecommunications Operations.
Key expertise in total telephony solutions covering the entire call path between customer and contact centre
Tim is working with major clients in both local government and leading FTSE100 companies to facilitate deployment of a variety of leading edge telecommunication solutions including virtual contact centres.
Tim is currently the retained telecommunications consultant for India’s largest retail bank and a major 5 star hotel chain.
His key specialist skills include :
Analysis and negotiating - facilitating the right solution at the right price.
Strategic development – implementing solutions that will grow with organisations.
Regulatory awareness – how government intervention is shaping the telecommunications industry of tomorrow.
Using telecommunications to meet companies evolving environmental commitments including deployment of home worker contact centre solutions to meet green travel plans.
News
MOSAIC's JASON MCNEIL AWARDED CHARTERED STATUS
Mosaic's Principal Consultant, Jason McNeil, has been awarded Chartered IT Professional (CITP) status by the British Computer Society (BCS).
MOSAIC ANNOUNCES HEALTH SERVICE ADVISORY PRACTICE
In response to the NHS Connecting for Health (CfH) Programme, Mosaic announces a Health Service Practice to support NHS Trusts in Technology Commissioning and Business Transformation.
MOSAIC DELIVERS ONLINE CHARITY REGISTRATION SOLUTION
Mosaic delivers Online Charity Registration solution, based on Adobe Technology, to the Charity Commission for England and Wales.
NOSAIC PROVIDES PROGRAMME MANAGEMENT CAPABILITIY TO BT GLOBAL SERVICES
Mosaic's Jason McNeil heads-up the delivery of a £200M solution for BT Global Services' programme to deliver NHS Connecting for Health's (CfH) Electronic Radiology Solution to London NHS Trust Hospitals.
MOSAIC LAUNCHES TRANSFORMATIONAL E-PLANNING ADVISORY SERVICE
Escalating priority placed on take-up of e-Planning Services, ongoing pressure to meet BV109 targets, LDF plan making and reporting through AMR; as reflected in the proposed PDG (07/08) allocation criteria; introduction of 1APP; means Planning Authorities need to invest in Business Process Improvement.
MOSAIC PRESENTS PARSOL AT PUBLIC SECTOR FORUMS E-PLANNING CONFERENCE
Mosaic's Jason McNeil speaks at the Public Sector Forums' Efficiency Through e-Planning Conference; delivering a presentation PARSOL's achievements and contribution to DCLG's e-Planning Programme.
MOSAIC WELCOMES ON BOARD SUE RICE
Mosaic welcomes on board Sue Rice, BA(hons), BSc, RTPI, as an Associate Consultant; further enhancing their town and country e-Planning advisory service offering, specialising in Local/Regional/Central e-Planning process change management.
CHEPSTOW OFFICE OPEN FOR BUSINESS
Mosaic further extends access to its business and technology advisory services, to meet growing demand in Wales, through the addition of its latest office in the heart of the Wye Valley, in Chepstow, Monmouthshire.
MOSAIC RECOGNISED FOR CONTRIBUTION TO LOCAL E-GOVERNMENT PROGRAMME
Wandsworth's Martin Howell and Mosaic's Jason McNeil receive award of recognition from Jim Fitzpatrick former Minister for Local e-Government for the Planning and Regulatory Services OnLine (PARSOL) contribution to the Local E-Government Programme.