Services : E-Business Success Model (E-BSM) |
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organisational business processes, constantly looking for opportunities to rationalise incongruities, reduce waste, and commend where ‘as-is’ best practice is already contributing to an efficient operation The E-BSM, PIC consists of the following Stages: v Triage Stage (TS) – ‘first pass’ analysis to identify ‘quick-wins’ and define the scope and extent for the following ‘Analysis Stage’ v Analysis Stage (AS) – ‘thorough’ analysis, and potential reengineering, of those functions identified in the previous ‘Triage Stage’ v Implementation Stage (IS) – implementation of change recommendations specified in the previous ‘Analysis Stage’ Mosaic’s multistage approach to Process Improvement (PI) provides the client with clear, early, insight into the scope of work required; hence giving full control over commitment of resources to the Project, see Figure 2 below |
Stakeholder Engagement Component (SEC)Undoubtedly, the introduction of new technology and supporting business processes will unsettle the most robust of organisations Paramount to the adoption of any organisational change requires buy-in from the users of the end solution The Appropriate Technology Component (ATC) initiates Stakeholder buy-in, during the Stakeholder Requirements Capture Stage, and is continued throughout the life-cycle of the transformation Project The Stakeholder Engagement Component (SEC) specifically deals with ensuring the readiness, of all impacted Stakeholders, to embrace the new E-Business solution and Improved Processes. The actual method by which this is achieved will depend on their respective role, but could include: training, workshops, publicity, etc |
Benefits Management Component (BMC)The E-BSM Benefits Management Component is an overarching activity intrinsic to the delivery of all Components and their comprising Stages Cashable and Cashless Benefits will be identified initially within the Business Case Component (BCC) and then further developed throughout successive Components and their comprising Stages; eventually resulting in the identification of quantifiable performance indicators (PI’s) for performance monitoring during live operation of the ‘improved processes This Component concludes by managing the realisation of the stated benefits underpinning the business case for the E-Business Transformation Project |
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Figure 2 - Process Improvement Component (PIC) Engagement Workflow |
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MCA’s E-Business Success Model has been honed through diverse customer engagements within public, charitable, private and defence sectors. Our consultants have a proven track record of successful delivery of 'accountable' business benefits through innovation and managed change. For
further information, contact us today to arrange
your free ‘Initial Fact Find [T1]’ meeting. |
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